Freight & Shipping
SHIPPING WITH IN AUSTRALIA
Star Track Express - if you want it fast !
- Orders made on weekends and public holidays will be dispatched on the next business day.
- Other orders will be dispatched within 24hrs of check out, business days Monday to Friday.
Delivery times using Start Track Express from our post code 2452.
Cut off time for same day dispatch is 12.00 pm (Mid Day)
If an item on your order is out of stock you will be notified before this time.
East cost major centres 1 - 2 days
Rest of Australia all areas 2 - 4 days
Tracking is available at www.startrack.com.au
Orders delivered via a Star Track registered courier and will require a signature upon receipt of delivery.
Orders delivered via Australia Post , will be delivered to the prescribed delivery address on your order.
Delivery times for Australia Post Parcels , Please visit www.auspost.com.au. Our sending post code is 2452.
For standard Australian deliveries, if you are not available at the address specified by you when the courier delivers your product, your product will be dropped off at the nearest Australia Post for pick up. The courier will leave a card in your post box notifying you of the missed delivery and where they may be picked up within 7-14 days from drop-off.
SPEED FX BMX is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to full fill your order, we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.
Delivery charges are non-refundable unless there is a manufacturing fault. For more information, please see our Returns Policy.
To calculate a price simply add items to your cart then update your country in the shipping calculator on the cart or checkout pages.
All orders shipped out of Australia are shipped with Australia Post. They advise 5-10 business day delivery to most countries around the world. Remember that once the goods arrive in your country, your local contractors for on-forwarding Aus Post are then relying on them to operating efficiently and without error. Due to the many variables encountered with international freight contractors, SPEED FX BMX cannot be held liable for international consignments that are late or lost in transit.
At this time we do not offer insurance on our international shipping. Please be aware that you accept responsibility for lost international consignments and SPEED FX BMX will not re-ship or refund your order.
International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be.
SPEED FX BMX cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, and SPEED FX BMX will not be held responsible for any loss of funds as a result of this occurrence.
We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.